Nubo IA · Receptionist powered by artificial intelligence
Your business answers every call and WhatsApp message. Around the clock.
An AI agent looks after your customers by phone and on WhatsApp the way your best receptionist would: it books appointments, takes reservations, answers questions and lets you know what matters. On your usual number.
- Answers calls
- Replies on WhatsApp
- Books appointments and tables
- Passes on what matters
A customer calls → The AI answers → It books the appointment → It confirms on WhatsApp
- 1. A customer calls
- 2. The AI answers
- 3. It books the appointment
- 4. It confirms on WhatsApp
How it works
This is how your agent works
- 1An agent with your brandWe set it up with your business’s voice, tone and information. It answers as if it were one of the team.
- 2Calls and WhatsApp come inIt answers on your usual number and on your WhatsApp Business. All at once, at any hour.
- 3It understands and decidesIt checks your opening hours, services, prices and diary, and asks whatever is missing to get the job done.
- 4It does the work and tells youIt books the appointment, creates the record, sends the confirmation and, if needed, puts the call through to your team.
- Opening hours
- Services
- Prices
- Diary
- Your rules
- Incoming call
- New WhatsApp
- Out-of-hours call
- Appointment in your diary
- Record in the CRM
- Confirmation on WhatsApp
- Handed to your team
The three ribbons of the Nubo logo form the agent’s N. On the left, calls and WhatsApp messages arrive; around the agent appears what it knows about your business; on the right come the finished tasks: appointment, record, confirmation and an alert to your team.
Try it
Call an example business and hear who answers
Three steps and you can hear it. No sign-up, and no need to give your phone number.
Reception stops being a bottleneck.
- Books, changes and cancels appointments
- Reminders and confirmations
- Emergencies to the person on call
An example conversation with a made-up business. Your agent talks about your company, with your opening hours, your services and your diary.
Clínica Dental Sonríe
Press “Call now”
3Press and listen
Ready to call
Turn up the volume on your device.
What the agent has done
- Appointment saved in the diary
- Confirmation sent on WhatsApp
- Reminder set for 24 h before
- Make the call and watch it fill in while the agent talks.
Benefits
What it does for you while you get on with your work
Not a single missed call
It answers them all at once: at the busiest time, on holiday and at three in the morning.
Appointments and bookings, on autopilot
It checks your diary, offers slots, confirms and sends the reminder.
Customers, not time-wasters
It asks what you need to know and leaves you a finished record.
Hands over to a person when it matters
It transfers to your team with the case already explained.
In the caller’s language
In your tone and by your rules, in Spanish, Catalan, English, French and more.
Everything is logged
Every conversation with a summary, the reason and a transcript, all in one dashboard.
Day to day
The same day, with and without an agent
- A call at lunchtimeToday: It goes to voicemail and the customer rings someone elseWith Nubo IA: They’re answered and leave with an appointment
- Three calls at onceToday: Two wait; one hangs upWith Nubo IA: All three answered straight away
- A WhatsApp at 23:00Today: Answered tomorrow, if someone remembersWith Nubo IA: Answered in seconds
- A genuine emergencyToday: Gets lost among the restWith Nubo IA: Goes straight to whoever is on call
- End of the dayToday: Paper notes and calls to returnWith Nubo IA: A summary of everything on the dashboard
Sectors
Made for businesses that live by the phone
Each agent is set up for a specific business. These are the most common; if yours isn’t listed, we can do it too.
- Clinics and healthcare
- Restaurants and bars
- Estate agents
- Garages and motor trade
- Accountants and advisers
- Hotels and tourism
- Retail and e-commerce
- Technical services
- Logistics and transport
- Customer service
Integrated with Nubo
Your operator, your switchboard and your agent
- One supplierLine, switchboard and agent from the same operator. One bill and one support number.
- No need to change numberThe agent answers on the number your customers already know. You decide when: always, out of hours or when the line is busy.
- Support from real peopleThe Nubo team sets it up with you, gets it running and adjusts it as your business changes.
How we get started
From the first chat to your agent at work
- 1You tell us about your businessWhat calls you get, what people ask, what the agent can sort out and what should go to your team.
- 2You hear it before anyone elseWe set up your agent with your information and your tone. You try it by calling it yourself, and we adjust it.
- 3We switch it on for your lineIt starts when you say: out of hours, when the line is busy or always. And we keep fine-tuning it.
- Your data, protectedDesigned to comply with GDPR. You decide what is stored and for how long.
- You set the rulesWhat it answers, what it doesn’t, when it transfers and to whom. Changed without touching anything technical.
- People behind itNubo Telecom’s usual support, now for your agent too.
Nubo Group
Behind your agent, a group that already connects you
Nubo IA is part of Nubo Group: a data and voice operator with flexible, 100% digital solutions for businesses and homes, which also looks after your energy and your security.
Frequently asked questions
What people always ask us
Still have a question? Give us a call and a real person will answer it.
Can you tell it’s artificial intelligence?
It talks naturally, understands half-finished sentences and never asks anyone to press keys. Even so, if someone asks, the agent says it is a virtual assistant: being open about it builds trust too.
What happens if it doesn’t know the answer?
It says so, takes a note and passes the case to you; or it transfers the call to the person you choose, with the summary already done. You decide what it handles on its own and what it doesn’t.
Do I have to change my number?
No. The agent answers on your usual number. You can switch it on for every call, only out of hours, or only when the line is busy.
Does it work with my switchboard and my diary?
With Nubo’s Centralita Virtual it integrates directly. With diaries, CRMs and management software, we look at each case in our first meeting.
Does it also answer on WhatsApp?
Yes. The same agent can reply on your WhatsApp Business with the same information and the same rules as on the phone.
Which languages does it speak?
Spanish, Catalan, English, French and many more. It replies in the caller’s language.
How much does it cost?
It depends on how many calls and conversations it handles and what it has to do. We prepare a fixed proposal once we know your business, with no obligation.
What about my data?
It is handled in line with GDPR. You decide what is recorded and for how long, and only your team can see the conversations.
Let’s get started
Hear your own agent before you decide
Tell us how you work and we’ll prepare a demo with your company’s name. No obligation.
Free call.
Are you a Nubo distributor?
Add AI agents to what you already offer your customers, with Nubo’s technical backing.
Distributor programme